Terms of supply
PLAIN TERMS, BEFORE THE FIRST ORDER.
Everything an accounts or purchase team asks in the first call, written down.
200 KG PER DELIVERY, 10 kg per item; tomato by the crate and green capsicum by the box (23–25 kg each).
The same minimum for every account — it is what makes a flat ₹100 delivery possible. Above it, any mix of lines.
10 PM FOR THE NEXT MORNING. 10 PM–midnight: slot to be confirmed on WhatsApp, otherwise delivery by the next evening. Midnight–2 PM: same-day only if a slot is free. After 2 PM: next morning.
Flat ₹100 within 5 km of Selected Area. Beyond that, quoted per drop.
WHICHEVER YOUR KITCHEN ALREADY USES. The website store or a WhatsApp message — typed, photographed indent or voice note. A person confirms every order.
PREPAID BY UPI OR CARD (RAZORPAY), OR CASH ON DELIVERY. A new account's first order on cash on delivery carries a one-time ₹500 COD charge; every order after that is COD-free. Institutional credit is discussed after a trial period, on written confirmation of each order.
Credit terms, where agreed, are documented — GST bills as the record of debt, agreed rhythm of settlement.
INSPECT ON ARRIVAL. COD: hand back what you will not use before paying. Prepaid: two hours from delivery with photos, refund on returned weight within 5–7 working days, per the published Refund & Returns policy.
BILL OF SUPPLY ON EVERY DELIVERY with rate per kg on each line; GST certificate, FSSAI licence, Udyam registration and a filled vendor registration form available on request. Monthly statements for credit accounts.